What Hotel Agents are NOT Allowed to Tell You

Get the Best Rate on your Hotel Room

When planning a getaway or vacation, do you call hotels and ask for their best rate? If so, you’ve probably been offered a good rate but not the lowest rate.  We’ve received insight from hotel reservation representatives that may help you save a little extra cash on your next getaway or vacation.

When you call a hotel to request the “best rate,” the hotel representative  is most likely trained to offer you what’s called a “bar rate,” but it’s not the lowest rate. Hotel reservation calls are often monitored by revenue managers to ensure that representatives are not offering lower rates if you are willing to pay for higher “best rates.”  If a reservation representative offers you a rate lower than the “bar rate,” they can be reprimanded and could risk losing their job. These reservation representatives recommend asking for the “very lowest rate.”

Another recommendation is to check the hotel’s website for special offers. Many times, reservation representatives are not allowed to tell you about those on the phone.

Tips to make sure you’re making the most out of your getaway/vacation budget:

  1. When calling hotels, ask for the “very lowest rate.”
  2. Use websites like Priceline where you can submit an offer for a nightly rate – I’ve gotten more than 50% off nightly hotel rates for great hotels in the past. The downside is that you have to pay immediately if a hotel accepts your offer and the hotel is non-refundable.
  3. Compare prices quoted on the Internet to prices quoted on the telephone.
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